Frequently Asked Questions
Who do I call if my power is out, or I need an update on a power outage?
Please call Fortis Alberta at 310-WIRE
How do I know if I am a member, or need to update my agreement?
Please contact us at firstname.lastname@example.org, or fill out the contact form at the bottom of the page and we will help you out.
Why is the REA considered a cooperative?
The REA is a jointly owned, not for profit enterprise that is democratically controlled by it's members. Every member/owner has one vote to elect representatives to operate the REA. Members enjoy the economic benefits of a not for profit. Surplus funds are reinvested to upgrade and maintain infrastructure and keep reasonable rates.
How does and REA cooperative differ from a investor owned utility?
Not For Profit
Locally owned by members in the community
Reinvests surplus to benefit members in the community
Exists to serve a need in the community
Democratically run - each member has one vote
How do I know how much power my appliance/device uses?
Here is an example to figure out power consumption:
Electric Heater that is rated 2000 watts, used 8hrs a day
2000 watts x 8 hrs/day = 16,000 watts
16,000 watts/1000 = 16 kilowatts
16kilowatts x 0.08/kw = $1.28/day
$1.28/day x 30 days = $38.40/month
(calculation is for power only + service charges)
What Retailer's can I use ?
We currently have Retail Service Agreements with:
Encor by Epcor
Enmax Energy Corporation
Hudson Energy Canada
**Please note: Encor by Epcor you must call Contact Centre, they are currently unable to
accept online applications.
Investor Owned Utility
Owned by shareholders around the world
Pays surplus out as dividends to shareholders
Exists to provide product/service that creates a return for shareholders
Shareholders may have more than one vote